Carer's Allowance

A Carer's Allowance can help you look after someone with substantial caring needs. You don’t have to be related to, or live with the person you care for, but you must be 16 or over and spend at least 35 hours a week caring for them.

Carer's Allowance and is currently £62.10 per week if you're eligible. You don’t have to be related to or live with the person you care for to claim Carer's Allowance.

Who can claim carer's allowance?

You might be able to claim Carer’s Allowance if all of the following apply, you:

  • Are 16 or over
  • Spend at least 35 hours a week caring for someone
  • Have been in England, Scotland or Wales for at least 2 of the last 3 years
  • Normally live in England, Scotland or Wales, or you live abroad as a member of the armed forces 
  • Are not in full time education or studying for 21 hours a week or more
  • Earn no more than £110 a week (after taxes, care costs while you’re at work and 50% of what you pay into your pension) - don’t count your pension as income!

All claims for carer's allowance are considered on a case-by-case basis due to their complexity. While Carer’s Allowance can give you extra money, but it may affect certain benefits the person you care for receives. 

You should still apply for Carer’s Allowance even if you already get some other benefits as there might be an increase if you have an underlying entitlement. 


How to Claim

You can claim carer's allowance online. The form takes about 20 minutes to complete and you can apply using a mobile phone or tablet and it does not require a signature or a password. You can backdate your claim by up to 3 months.


What happens after the claim is submitted? 

The Carer’s Allowance Unit will write to the person being cared for to let them know a claim by someone caring for them has been made.

What if I can't apply online? 

If you can’t apply online, you can apply by post. The address to send your application to is at the end of the form.


Report a Change of Circumstances

You can also report a change of circumstances online such as:

  • Starting or leaving a job
  • No longer being a carer
  • Taking a holiday or going into hospital
  • The person cared for going into hospital or taking a holiday

Useful contacts:

Richmond Carers Hub Service
Address: 5 Briar Road, Twickenham, TW2 6RB
Phone: 020 8867 2380

Carer's Allowance Unit
Address: Carers Allowance Unit Mail Handling Site A Wolverhampton WV98 2AB
Phone: 0345 608 4321

Richmond Citizens Advice Bureau
Address: Citizens Advice Richmond, 5th Floor, Regal House, 70 London Road, Twickenham, TW1 3QS
Phone: 020 8712 7800