What is safeguarding adults?

Safeguarding adults refers to the multi-agency procedures for protecting adults at risk from abuse or neglect.

What is abuse and neglect?

Abuse is when someone seeks to hurt another person or treat them badly
Neglect is when someone who is meant to look after another person does not look after them properly.

Who may be considered at risk?

Any resident aged 18 or over who may not be able to take care of or protect themselves from abuse or exploitation. This could be an older or vulnerable person, or someone with a disability or mental health problem.

Who might abuse an adult at risk?

Anyone. It could be someone they know, a family member, friend, someone who provides care for them, or a stranger.

Where does abuse happen?

Anywhere. Abuse could take place in the home, at a day centre or college, at work, in hospital, or out and about in the community.


Where can I find out more about Safeguarding in Richmond? 

The Safeguarding Adults Board (SAB) has responsibility for the strategic leadership and development of multi-agency safeguarding in the borough. The SAB has a wide ranging membership of representatives from statutory, independent and voluntary organisations.



Useful contacts:

Richmond Council Adult Access Team
Address: Adult Social Services, Civic Centre, 44 York Street, Twickenham, TW1 3BZ
Phone: 020 8891 7971
Minicom: 18001 020 8891 7971
Email: adultsocialservices@richmond.gov.uk