Richmond Wellbeing Service

If you are having problems with feeling low, anxious or stressed and would like some help, the Richmond Wellbeing Service may be able to help you feel better.

They can offer a range of free and confidential talking therapies and specialist support quickly and easily, without having to jump through any unnecessary hoops. 

What is the Richmond Wellbeing Service?

The Richmond Wellbeing Service is part of the national Improving Access to Psychological Therapies (IAPT) scheme.  This scheme aims to provide therapies to people with common mental health problems. Common Mental Health Problems include:

  • Depression
  • Panic attacks
  • Low mood
  • Obsessive compulsive disorder
  • Anxiety
  • Stress
  • Generalised anxiety (excessive worry)
  • Post-traumatic stress disorder
  • Phobias
  • Social anxiety
  • Health anxiety.

Who provides this service?

The Richmond Wellbeing Service is made up of three teams, one of which is based with Richmond Borough Mind. Richmond Borough Mind works in partnership with East London Foundation NHS Trust to provide the Richmond Wellbeing Service.

How does the service work?

Your first appointment is typically a telephone appointment to tell you a little about our service and answer any questions you might have. The main purpose of the call is to get a clearer picture of what it is that has been bothering you, and to agree with you the best way forward to help you resolve this problem. A face-to-face appointment can be arranged if you would prefer this. The first appointment will last around 30-45 minutes. The therapist will discuss with you the possible options for treatment of your problems.

Your therapy and sessions

We offer a range of therapies, which can be provided in a variety of ways depending on what you and your therapist agree on. It might be that you choose to use workbooks, computer programmes, or to attend seminars or one-to-one sessions. You may be supported by phone or have face-to-face sessions. This is very individual and something you decide together with your therapist.

Living well after therapy

You and your therapist will decide together when the right time to end your therapy sessions is. When this time comes, your therapist will work with you to plan ways to help maintain your progress, for example:

  • Continued access to paper based and online materials used in therapy
  • Helping you construct a plan in case things worsen again
  • Signposting to other services.

Getting help

You can refer yourself to the service or you can visit your GP who can refer you.


Useful contacts: 

Richmond Wellbeing Service
Address: St Johns Health Centre, Oak Lane, Twickenham, TW1 3PA
Phone: 020 8548 5550