Assistive Technology and Telecare are gadgets in your home which help you to do things that you have difficulty in doing. Using gadgets from an early stage in your dementia diagnosis can allow you to gradually get used to a new way of doing things and have a better quality of life. They can help give you peace of mind and support you to live independently and safely in your own home. 

Dementia, gadgets and technology

What is available?

  • Gadgets to aid your memory and recall; and
  • Alarms, sensors and detectors linked to a response centre, should you need help.

Telecare alarm and pendant

This will enable you to contact our response centre from anywhere in your home by the touch of a button, should you or your carer need help.

Smoke detector

An essential detector that provides you with extra protection if smoke is detected in your home, or in the event of a fire. It raises an alarm to our response centre.

Flood detector

This detector will give an early warning that a possible flood or leak has been detected in your home. It can be placed next to the bath, sink or shower.

Carbon monoxide detector

Carbon monoxide is a poisonous gas that may leak from poorly maintained or faulty boilers and appliances. This detector can prevent this gas from reaching high/dangerous levels in your home by raising an alarm to our response centre.

Fall detector

This detector sends an alert to our response centre if you have a fall and we will arrange help for you.

Care assist

This gadget sends a message to your carer to make them aware that a sensor alarm or detector has been triggered.

Bogus caller button

A gadget is installed by your front door. If you do not know the person at the door or need reassurance, then you can press this button to receive advice from one of our operators.

Medication dispenser

The dispenser will prompt you to take your medication at specific times. If you forget to take your medication, an alarm is raised. One of our operators will speak with you, to remind you to take your medication.

Automatic calendar clock

An automatic calendar clock may help you to know the day, month and time, and whether it is evening or morning. Clocks like this can prevent disorientation, especially in the light summer evenings.

Pill box

Pill or dosette boxes provide compartments for medicine for particular days of the week and times of day. They can help you remember when to take your medication.

Simple changes to your home

Making your home safe and comfortable doesn’t have to be expensive. Here are some of the things you can do.

Good lighting

Improved lighting can reduce falls, depression, sleep disorders and help with independence. The following tips may help:

  • Increase light levels and use daylight where possible.
  • Minimise glare, reflection and shadows as they can be distracting and reduce mobility.
  • Keep the same level of lighting in all your rooms as going from a light room to a dark room can cause confusion.
  • A night light in the bedroom can help should you wake up.
  • Leave a light on in the toilet or bathroom during the night.

Other useful tips

  • Remove visual clutter and distractions such as floral patterned carpets.
  • Use colour contrasts to make things clearer, e.g. a light door with a dark frame.
  • Installing colour contrasting stair or grab rails can help steady and guide you.

How to get help

If you think you or a family member or friend may benefit from Telecare, we always recommend you approach the Council for an assessment, no matter what your circumstances. Having an assessment is free of charge and it can help you and others understand your needs better and it will help you think through the options. 


How much does it cost?

The service is free of charge for the first six months. There is a small charge after this period, but all the charges will be explained to you in details before you sign up. This offer includes a Telecare alarm unit and pendant, plus a selection of other gadgets, which can be tailored for your individual needs.

Useful contacts:

Richmond Council Adult Access Team
Address: Adult Social Services, Civic Centre, 44 York Street, Twickenham, TW1 3BZ
Phone: 020 8891 7971
Minicom: 18001 020 8891 7971