Healthwatch Richmond

Healthwatch Richmond enables local voices to influence the delivery and design of local services - whether it's improving them or helping to shape them for the future.

Healthwatch Richmond is the consumer champion for health and social care in Richmond upon Thames. It gives the children, young people and adults a strong voice to influence how local health and social care services are designed and run, and has the power to hold providers of these services to account.

As the local consumer champion for health and social care Healthwatch Richmond:

  • listens to local people and provide a powerful, independent collective voice
  • takes action based on what matters to local people
  • supports you to be part of discussions about local health and care
  • helps people find information and make choices about their health and social care. 

Who is Healthwatch Richmond for?

Healthwatch Richmond is for everyone who is entitled to access health and social care services in the borough and their carers or representatives. Healthwatch Richmond are looking for people from all parts of the community to get involved in expressing their views. 

How does Healthwatch Richmond improve services?

Healthwatch Richmond aim to improve services by:

  • gathering people's views about their needs and experiences of Health and Social Care services, and making those views known to commissioners and providers
  • promoting and supporting the involvement of people in monitoring, commissioning and provision of care
  • making reports and recommendations about how care could or should be improved
  • signposting and providing information and advice about accessing health and social care services, and exercising choice in relation to those services
  • working with Healthwatch England.

Share your experiences

Get in touch if you have something to say - they want to hear about your experiences, good and bad, to build a true picture of local services.


Healthwatch Richmond
Address: 82 Hampton Road, Twickenham, TW2 5QS
Phone: 0208 099 5335