Paying for care and support at home

You will most likely need to pay something towards the cost of your care. What you pay will depend on your individual circumstances, such as your income and savings.

Before we arrange your care and support for you, we will offer you a financial assessment. This will help us decide if we can help you pay for your care and work out how much, if anything, you will have to pay towards the costs. We call the amount that we agree to pay for your care and support a Personal Budget. 


 

Funding your own care and support

If you can pay the full cost of your care and support, you can make your own arrangements or you can ask the Council to help you. If you have been assessed as being able to pay the full cost of your care, then there is a £50 per week arrangement fee to cover the Council’s costs. 


 

Getting help from the Council

If you think you need help from the Council to pay towards the cost, you will first need to have an assessment to see if you are eligible. Having an assessment is free of charge and it can help you and others understand your needs better and will help you think through the options. Even if you’re not eligible for support from the Council, we will always give you information and advice tailored to your circumstances and let you know if there are any other services which may be able to help you.

 

As part of your assessment, the Council will look at your income and savings. This is called a financial assessment. This will help the Council decide if they can help you pay for your care and how much you will need to pay. If you have savings over £23,250 you will have to pay for the cost of your care in full.

You can choose not to share your financial details with us. This will mean that you have to pay the full cost of your care and support. The Council can still help arrange your care and support for you but if you have been assessed as being able to pay the full cost of your care, then there is a £50 per week arrangement fee to cover the Council’s costs. 

How we work out how much you pay

If you don't have savings over £23,250, we will add up your income and savings to work out how much you can afford to pay towards the cost of your care. We will ignore some types of income, such as wages and the mobility component of Disability Living Allowance.

We will then take off a set allowance for your home expenses such as food, heat and light. We will also allow for some expenses you have told us about such as Council Tax, rent and Telecare.

 


 

Useful contacts:

Richmond Council Charging Helpline
Phone: 020 8831 6400
Email: charginghelpline@richmond.gov.uk

Richmond Council Adult Access Team
Address: Adult Social Services, Civic Centre, 44 York Street, Twickenham, TW1 3BZ
Phone: 020 8891 7971
Minicom: 18001 020 8891 7971
Email: adultsocialservices@richmond.gov.uk